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Industrial PC manufacturer with 10+ years of export experience since 2010

1
Is your company a trading company or a factory?
Our company is engaged in both manufacturing and trading. We have our own production line, capable of producing high quality products, and at the same time provide trade services to meet the different needs of customers.
2
What is your main export product?
Our main export products include industrial equipment, electronic products, automation equipment. These products are subject to strict quality control and comply with international standards and customer requirements.
3
May I visit your factory?
Of course you can. We welcome customers to visit our factory so that you can have a more intuitive understanding of our production process and product quality. Please contact us in advance so that we can arrange your visit.
4
Does your product support customization?
Yes, we offer product customization service. You can according to your own needs, choose the product specifications, materials, colors, etc., we will be happy to provide you with satisfactory customized solutions.
5
What certificates do you have for your products?
Our products have obtained a number of international certifications, including CE, UL and so on. These certificates prove that the quality of our products meets international standards and is widely recognized.
6
How long does delivery usually take?
Delivery times vary depending on product type and order quantity. Generally speaking, we can complete the production and delivery within 15-30 days after receiving the order. Please contact us for the specific delivery date so that we can provide you with a more accurate reply.
7
What are your terms of payment?
We support a variety of payment methods, including T/T, L/C, PayPal, etc. You can choose the most appropriate payment method according to your needs. We will ensure that transactions are secure and convenient.
8
Do you provide after-sales service?
Yes, we provide comprehensive after-sales service. If you encounter any problems in the process of use, we will be happy to provide you with technical support and solutions. At the same time, we also provide product repair and replacement services.
9
How long does it usually take for me to receive a reply to an inquiry?
We promise to reply to enquiries within 24 hours after receiving them. We will understand your needs as soon as possible and provide corresponding product information and quotations. If you have any questions or need further assistance, please feel free to contact us.
10
Can I apply for samples to test the quality of your products? How to calculate the sample cost?
Of course you can. We understand the importance of sample testing for our customers to assess product quality and suitability. Therefore, we offer sample request service to help customers better understand our products. Regarding sample fees, specific policies may vary depending on the type and quantity of the product. In general, for regular samples, we may charge a certain sample fee and shipping. However, if the customer reaches a certain purchase volume in subsequent orders, we may consider refunding the sample fee or offering other forms of concessions.
Address: Building 18th, No.177 FuLian 2nd Road, BaoShan District, Shanghai
WhatsApp: +86 19121249109
Customer service
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