To ensure that Shanghai Panelmate Electronics Co., Ltd. is providing the highest quality industrial pc monitor, we have effective quality management that fully meets regulatory requirements. Our quality assurance staff has the necessary manufacturing experiences to effectively manage product quality. We follow standard operating procedures for sampling and testing.
PanelMate products have become such products that lots of customers tend to keep buying when they go empty. Lots of our customers have commented that the products were exactly what they needed in terms of the overall performance, durability, appearance, etc. and have expressed strong willingness to cooperate again. These products are gaining bigger sales following greater popularity and recognition.
Frequently the after-sales service is the key to brand loyalty. Except for offering products with high cost-performance ratio at Panelmate, we focus attention on improving customer service. We hired experienced and highly educated staff and built an after-sales team. We lay out agendas to train workers, and conduct practical role play activities between co-workers so that the team can acquire proficiency in both theoretical knowledge and practical exercise in serving customers.